Returns and Refunds Policy

At Wally Wanderer, we want you to shop with confidence. If you are not fully satisfied with your purchase, we offer a simple and fair return and refund process.

Eligibility for Returns

• Items can be returned within 14 days of delivery.

• Products must be unused, in their original packaging, and in the same condition as received.

• Proof of purchase (order confirmation or receipt) is required for all returns.

Non-Returnable Items
Certain items, such as personal care products or items damaged due to misuse, are not eligible for return.

Refund Process

• Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days.

Exchanges
We allow exchanges for defective or damaged items if reported within 7 days of delivery.

How to Initiate a Return
To request a return or refund, please contact our support team at [email protected]